Enclosure (4) to COMDTINST 4600.14B
C. CBA Statement.
1. The CBA cycle for the Coast Guard is the 13th of a month until the 12th of the following
month. The bank will mail statements to the CBA account mailing address in order to be
received approximately five business days or sooner from the cycle end date. Local
Postal delivery processing can affect the actual delivery of the statement. The bank will
also mail a copy of the statement to the Coast Guard Finance Center (FINCEN).
2. Upon receipt of the monthly statement the CBA coordinator shall immediately review the
statement for accuracy. Inaccuracies shall be immediately reported to the bank by calling
the customer service phone number listed on the statement or the phone number listed on
the reverse of the CBA card. A CBA coordinator has the right to dispute charges made to
their account; however, disputes must be registered with the bank immediately upon
receipt of the monthly statement. The payment aging will be suspended for any
transaction being disputed; however, if the transaction is found to be authorized the aging
will revert to the statement date on which the transaction originally appeared. Dispute
procedures and forms can be found on the PSC website. The PSC web address is:
http://www.uscg.mil/hq/psc. Select the "Travel" menu option and then select the
"Government Travel Charge Card Program Information Page".
3. The GTCC bank offers online statements for CBA accounts. The online statement
program is the same as that available for IBA accounts. A printed copy of the online
statement can be used to support the monthly reconciliation process. Enrollment in this
program is voluntary. Enrollment in the program does not suspend paper statements;
paper statements will still be mailed. Information on the program can be found on the
PSC website in the Government Travel Charge Card Program section.
D. Payment of the CBA Statement. The CBA statement will be paid by the FINCEN with
actual charges spread in accordance with the reconciled statement provided by the CBA
coordinator.
E. CBA Account Aging.
1. The payment due date of a statement is 25 calendar days from the statement date.
2. A CBA account is classified as one day past due if the bank has not received payment by
the 30th calendar day from the statement date.
3. A CBA account will be suspended when the account balance is 36 calendar days past
due. When an account has been suspended no additional charges can be placed against
the account. The suspension will be removed only after the account past due balance has
been paid in full.
4. A CBA account is classified as delinquent when the account balance reaches 61 calendar
days past due.
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