Enclosure (1) to COMDINST 1750.4D
(d) References. Commanding officers shall conduct a personal or professional
reference check. Commanding officers are to conduct reference checks from local
commands of prospective Ombudsman who list previous experience as an
Ombudsman. Reference verification shall include written documentation on the
reference verification sheet.
e. Interview. Commanding officers shall have a face-to-face interview with potential
Ombudsman. This will give the commanding officer and the volunteer a chance to
meet and discuss in detail the command's mission, vision, and goals, as well as the
volunteer's interests, motivations, and concerns. It may be appropriate for the
ombudsman volunteer to be interviewed by more than one person on the leadership
team. A scripted list of questions based, in part, on information provided on the
application or from the application itself. Additional guidance regarding questions
for a better interview may be found at
http://www.uscg.mil/hq/cgpc/cpm/supvguid/spvyqfbi.htm in the Coast Guard
supervisory interview guide. The same formalities used to hire civilian employees
shall be used to hire volunteer Ombudsmen. A fair, equal system of selecting staff
shall be applied as the Coast Guard is in full view with the selection of volunteer
positions. The interview is part of the selection process, and is subject to
validation. Interview objectives must always be position related and well
documented throughout the process. Commanding officers must ask all candidates
the same job related questions and document all interviews.
4. The application, family advocacy check, reference checks and the interview should
elicit enough information to determine whether the prospective Ombudsman is
appropriate for the command position and, if so, how they may best serve the
command. When commanding officers determine the need to appoint an Ombudsman
it shall be documented in writing and reported to the Integrated Support Command
Ombudsman supervisor. The appointment may create the position of a command
Ombudsman, co-Ombudsman for the command or a lead command Ombudsman for
local commands. In general, program management positions for the Ombudsman
program shall be made by the Ombudsman program supervisor located at the Integrated
Support Command (ISC). Commanding officers determining the need for the
appointment of additional personnel other than a command Ombudsman, co-
Ombudsman, or lead command Ombudsman should coordinate need with the ISC
Ombudsmen supervisor. The Ombudsman program supervisor shall have the
responsibility of appointing Ombudsman program management positions of lead
Ombudsman coordinator, Ombudsman coordinator, or co-Ombudsman coordinators.
Commandant (CG-1112) shall have the responsibility of coordinating the appointment
of the ombudsman-at-large by the commandant and has the responsibility to appoint
ombudsman trainers and program management ombudsman positions throughout the
Coast Guard. Active duty or reserve members appointed to serve in ombudsman
management positions without an appointed command Ombudsman shall actively
market the ombudsman program and support the commanding officer in finding and
selecting a command Ombudsman to represent the command. Active duty or active
reserve members may not be appointed as command Ombudsman however may assist
with program management. Auxiliary members may be appointed to serve as a
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