Enclosure (1) to COMDINST 1750.4D
command Ombudsman or in Ombudsman program management positions.
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Appointment letter. Commanding officers shall provide an appointment letter in the
selection of a command Ombudsman. It is recommended the first letter is for an initial
appointment to give the commanding officer and the potential Ombudsman the
opportunity to decide if they would like to continue with the program. The
commanding officer has the authority to terminate services of the ombudsman program
at any time it's determined by the commanding officers the services are no longer
needed for the command. Commanding officers who determine the need to terminate or
not establish an ombudsman program shall serve as the family programs
representatives. The appointment letter shall include the following information: the
ombudsman will be an official member of the command staff and have direct access to
the commanding officer or the executive officer in the performance of their duties; the
name of the ombudsman program supervisor at the servicing ISC Work-Life Staff; the
requirement of the ombudsman to attend training; information obtained by the
ombudsman shall not be disclosed other than to those command personnel who have a
need to know in the performance of their official duties; family violence must be
reported in writing to the Family Advocacy Program Specialist at the Work-Life Staff
serving this geographic area and follow guidance in COMMANDANT
INSTRUCTION 1750.7, Family Advocacy Program; the name and contact number for
the Family Advocacy Program Specialist; a statement that ombudsman services are
considered free and donated; however, they will be entitled to reimbursement for child
care, telephone toll calls and local travel in the performance of your duties, if approved
in advance by the commanding officer; the ombudsman is protected under Federal Law
for liability and work related injury when serving as a ombudsman and performing
duties as define in the policy provided in COMMANDANT INSTRUCTION 1750.4C,
Ombudsman; a statement that authorized administrative support from this command for
the program; time frame the beginning and ending date, it's recommended to provide
an initial appointment or probationary period with the option of both parties to renew or
not; and the process to discuss a permanent appointment unless terminated sooner by
the ombudsman terminating services or by the command terminating services; a
statement of thanks for volunteering for the program; and contact information for the
commanding officer. The appointment letter shall have a signature block for the
commanding officer, along with the commanding officer's signature and date.
Commanding officers shall forward a copy of the appointment letter to the Ombudsman
program supervisor, place a copy in the administrative file, and give the original of the
letter to the ombudsman. After the appointment letter has been completed schedule an
appointment with the potential ombudsman to issues the appointment letter and to
complete the initial command briefing.
6. Initial command briefing. To ensure standardization and equity throughout the
program a command briefing shall be given to each command ombudsman appointed.
A facilitated discussion given by the commanding officer focused on educating the
ombudsman about the command, their assigned duties, procedures to document their
service hours, policies and procedures for obtaining reimbursement of incidental
expenses and other relevant matters. This briefing does not duplicate ombudsman
basic training but serve in a capacity to present an overview of the local command and
provide the views of the commanding officer on the program. The intent of the briefing
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