Encl: (1) to COMDTINST 5224.7
Quality Action
Overview:
The team deals with serious organizational problems,
Team (OAT)
process issues or opportunities for exploitation that are
important to analyze and that are often cross-
functional, multi-level and interdisciplinary.
The Quality Action Team is a small (usually 3-7)
Membership:
group of people brought together to specifically
address just one issue. The issue usually defines the
membership of the team and reflects a creative
blending of resources and talents. Primary
consideration for QAT membership is first-hand
knowledge of the process being examined. Its
membership may change as necessary. Team
membership is not voluntary ... quality is part of
everyone's Job content.
Functions:
The team deals with serious organizational problems
that are important to solve and that are often cross-
functional, multi-level and interdisciplinary.
Document the process as it currently is.
Data collection/analysis on key process variables to
establish baseline process performance and effects of
changes; highlight causes of problems.
Identify/recommend areas for improvement to QMB.
Identify common/systemic causes and special causes
most critical in process performance.
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