Enc: (1) to COMDTINST 5524.7
This is a permanent cross-functional TOM entity.
There is usually one QMB (where needed) for each
significant organizational element within a command,
so a command may have several QMB's chartered,
depending on its maturity in the TQM evolution.
Members of a QMB are cross-functional managers
with principal joint responsibility for a range of
processes. The QMBs TQM Coordinator is an ad hoc
member to serve as facilitator and executive secretary.
Linkage to a higher level QMB or ESC is through
their QMB leader. A member of the QMB is linked
similarly to lower level QMBs or GT/QATs. This
provides for the vertical and horizontal linkages
needed to facilitate goal alignment.
Carry out/oversee majority of continuing process
improvement efforts in assigned areas.
Use combined knowledge to select specific areas
promising highest impact on goals and define quality
Act upon improvement opportunities, referrals from
higher/lower level boards, employee suggestions, etc.
Carry out assignments that have been delegated by the
ESC or higher level QMB.
Identify critical internal and external customers.
Identify critical internal/external customer
Identify program work processes that impact most
critical customer requirements.