Enc: (1) to COMDTINST 5524.7
This is a permanent cross-functional TOM entity.
Quality
Overview:
There is usually one QMB (where needed) for each
Management
Board
significant organizational element within a command,
so a command may have several QMB's chartered,
[QMB]
depending on its maturity in the TQM evolution.
Membership:
Members of a QMB are cross-functional managers
with principal joint responsibility for a range of
processes. The QMBs TQM Coordinator is an ad hoc
member to serve as facilitator and executive secretary.
Linkage to a higher level QMB or ESC is through
their QMB leader. A member of the QMB is linked
similarly to lower level QMBs or GT/QATs. This
provides for the vertical and horizontal linkages
needed to facilitate goal alignment.
Carry out/oversee majority of continuing process
Functions:
improvement efforts in assigned areas.
Use combined knowledge to select specific areas
promising highest impact on goals and define quality
improvement indicators.
Act upon improvement opportunities, referrals from
higher/lower level boards, employee suggestions, etc.
Carry out assignments that have been delegated by the
ESC or higher level QMB.
Identify critical internal and external customers.
Identify critical internal/external customer
requirements.
Identify program work processes that impact most
critical customer requirements.
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