COMDTINST 5224.7
10 JAN 1991
4.
THE LINKING STRUCTURE.
a.
The figure below briefly describes the generic linking structure. See enclosure (2) for
a more thorough description of the linking model.
(1)
The organization allows Horizontal linkage
linkage by having members of different
working groups serve together on cross-
functional teams called Quality
Management Boards (QMB). The members
of the QMBs coordinate activities and
communicate across organizational
(2)
The organization allows Vertical linkage by
having a member of a higher level group
serve as chairperson of the next lower
group. This ensures vertical alignment of
goals and activities and allows
communications to flow up and down.
b.
This structural linkage offers several benefits to our TQM efforts, among them -
(1)
Helps the Coast Guard stay focused on pursuing the same goals rather than
have different departments unknowingly working at cross purposes;
(2)
Fosters better teamwork and less internal competition;
(3)
Improves communication throughout the organization and better understanding
of how all the pieces fit together; and
3
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