Enclosure (3) to COMDTINST 4600.14B
opened during the count process. Complete and return the original Trust Receipt to
American Express. A copy of the Trust Receipt shall be retained.
b. Log into ExpressPass and electronically accept the Trust Receipt. This will
automatically add the received travelers checks into unit inventory.
6. Replacement of Issued Lost/Stolen/Destroyed Travelers Checks. Travelers check agents
are not authorized to issue replacement travelers checks for previously issued travelers
checks that are lost/stolen/destroyed. In the event a member's/employee's travelers
checks are lost/stolen/destroyed, they should immediately contact American Express at 1-
800-221-7282 for instructions on obtaining replacement travelers checks. If a traveler
anticipates leaving the United States they should call the above 800 number before
departing to obtain the American Express telephone number to contact in case their
travelers checks are lost/stolen/destroyed while outside the United States.
7. Transfer of Travelers Checks to New Agent.
a. Travelers checks and all records associated with the unit's travelers check program
may be transferred to a new travelers check agent only after the command has
designated in writing the new agent, revoked the departing agent's designation and a
relief audit has been completed. Both the departing and incoming travelers check
agents must have a copy of the designation and revocation correspondence prior to
the transfer of checks and records. Travelers check agents are also classified as
Citibank Organization Program Coordinators (OPC) and therefore the appropriate
GTCC bank's coordinator designation form must also be completed for both the
departing and incoming travelers check agent. This applies for both primary and
alternate travelers check agents. Instructions for completing the Citibank's
coordinator designation form can be found on the Personnel Service Center (PSC)
b. A memorandum from the departing agent to the new agent will be used to affect the
actual transfer of travelers check assets. The memorandum must include the
following, but not limited to:
(1) Accountability of the travelers check account of $X.XX is transferred to (name of
incoming agent) on (date of transfer) by (name of agent being relieved). This
must be signed by the outgoing agent. The amount of the account represents the
overall authorized ceiling amount. In most cases this amount is supported by the
actual amount of travelers checks on hand; however, in cases where
replenishment is pending the amount will be supported by travelers checks on
hand and documentation supporting the disbursement of travelers checks. On
hand inventory plus disbursement documentation must always equal authorized
(2) The transfer of travelers checks as stated above have been received by (incoming
agent). This must be signed by the incoming agent.