COMDTINST 5512.2
issue of the new one. A copy of that updated inventory and a certificate of destruction will be
maintained by the custodian with the inventory records or databases.
b. Loss/Theft: Upon discovery that a Credential has been lost or stolen, the bearer of that
Credential will immediately notify his/her direct supervisor. The individual's organization will
take the following immediate actions:
(1) Conduct a comprehensive search to recover the lost or stolen Credential.
(2) Notify the responsible Program Credentials Custodian of the loss, who will, in turn notify the
Program Manager. The Program Manager will notify Commandant (CG-86), within 48
hours. Commandant (CG-86) will notify the DHS Office of Security by official message in
accordance with (IAW) DHS MD 11010.1, "Issuance and Control of Credentials." The
message will include approximate time and date the credential was discovered missing and
the location where the credential was last seen.
(3) Conduct an inquiry into the circumstances of the loss. Loss due to negligence or carelessness
may be grounds for disciplinary action.
(4) Notify CGIS. CGIS notification will be in writing via message to Commandant (CG-2-
CGIS). CGIS will notify the National Crime Information Center (NCIC), within 24 hours of
the supervisor's notification. Reports of loss should contain a detailed description of the
Credential, date of loss, and the location where lost. In those cases where lost, missing or
stolen credentials are recovered, commands must also notify Commandant (CG-2-CGIS) via
message of the recovery in order to ensure, per NCIC and DOJ regulations, that the report of
missing item is removed from NCIC.
(5) Provide to Commandant (CG-86) within 30 days of the incident a summary of the inquiry
regarding the loss or theft and any actions taken relating to the bearer. If the Credential is not
recovered, submit a request for relief of accountability to the Progam Manager with copy to
Commandant (CG-86). Such relief should only be granted by Program Managers when it has
been determined that the lost Credential cannot, or likely will not, be recovered.
c. Name Change: Credentials will be replaced when the bearer undergoes a name change either as
result of marriage or due to a legal name change action.
d. Change in Appearance: When a dramatic change in physical appearance of the bearer occurs, a
new Credential will be issued. This category includes but is not limited to a significant change in
weight, change of hair color, addition or deletion of facial hair, etc.
14. RETENTION/EXPIRATION. Credentials are issued only to support a specific duty. When the
bearer of a Credential has been reassigned to other duties, relieved for cause, retired, or deceased, the
Credential is expired for that person and will be turned in to the appropriate Credentials Custodian.
Program Managers will ensure that commanders require bearers to turn in their Credentials as part of
their mandatory unit out-processing procedures. Expired credentials will be stamped "EXPIRED" or
"RETIRED" with permanent ink or perforations before being returned to prior bearers as a memento
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