COMDTINST 5224.11B
6. PROCEDURES. Headquarters, area, district, and MLC senior leadership teams, program directors,
staff chiefs, and unit command cadre are encouraged to solicit OPC assistance in their region to
achieve the purposes stated in this Instruction. For assistance, contact OPCs directly; locate
regional OPCs by visiting CG Central via the following path: Communities: Find a Community:
Browse for a Community: Expand (+) Command: Performance Management:
Organizational Performance Consultants (OPCs).
a.
District chiefs of staff (or delegate) and area performance management branch chiefs are
responsible to provide OPC administrative support and coordination as outlined in paragraphs
5.b. and 5.c. In the event an OPC's performance does not meet expectations and performance
plans, the local supervisor shall engage the area performance management branch and/or
Commandant (CG-0931) to collaborate on actions required to improve job performance, take
corrective action, or other supportive actions.
b.
Area performance management branch chiefs are responsible to ensure that area, program, and
Coast Guard Leadership Council goals are carried out by disseminating goals and guidance,
developing area-wide strategies, and coordinating collaborative projects at area, district, MLC,
and HQ units.
c.
Commandant (CG-0931) is responsible for overall OPC Program administration and oversight,
including:
(1) Program evaluation through analysis of customer satisfaction data, OPC activity data, and
area performance management branch data summaries. Policy, funding, training, and/or
guidance will be considered and adjusted accordingly;
(2) Work with area performance management branch chiefs, OPCs, and local supervisors to
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