COMDTINST 5224.11B
a. Commandant (CG-0931) is responsible for Coast Guard performance management and decision
support systems incorporating performance excellence principles and practices, of which OPCs
are a critical component. The OPC Program is directed at the following outcomes:
(1) The Coast Guard at all levels uses the Commandant's Performance Excellence Criteria
(CPEC) to systematically assess and improve performance.
(2) The Coast Guard is aligned at all levels with enterprise-wide performance management
doctrine and policies.
(3) The Coast Guard focuses at all levels on high-impact organizational improvement.
b. The policy and procedures contained herein outline standard OPC roles, responsibilities, and
practices to deliver services to Coast Guard commands and staffs in their efforts to improve
overall performance and attain alignment with Coast Guard management doctrine and policies.
5. POLICY. Using the CPEC framework and Commandant's performance management doctrine and
policies, OPCs deliver products and services aimed at helping clients and their organizations reach
desired outcomes. For detailed information outlining both procedural and policy guidance, refer to
the OPC Standard Operating Procedure (SOP), which may be found on CG Central via the
following path: Communities: Find a Community: Browse for a Community: Expand (+)
Command: Performance Management: Organizational Performance Consultants (OPCs).
a. Commandant (CG-0931) provides direction, information, training, and resources enabling the
area performance management branch chiefs and OPCs to deliver relevant products, services,
and processes. Commandant (CG-0931) provides program guida nce to area performance
management branch chiefs to plan and coordinate work at the organization level. In addition to
annual funds provided in the Budget Model, Commandant (CG-0931) funds travel and materials
for working on enterprise-level or Commandant-sponsored projects (SOP Section II).
b. Commandant (CG-0931) will establish a charter with the Leadership Development Center
(LDC) for products and services required to support the OPC cadre. LDC shall develop
curricula and materials and deliver training as described in OPC SOP Section VII.
c. Each area commander shall maintain an area performance management branch, assigned to the
chief of staff or the resource and performance management staff. Area performance
management branch chiefs shall oversee the OPC program in their AOR as described in the SOP
Section III and shall ensure that Commandant and Leadership Council performance management
initiatives and goals are carried out. Local implementation of those initiatives and goals will be
left to areas and districts, employing their OPCs as appropriate. Area and district commanders
will provide administrative support, including, travel orders; materials to work with commands
and staffs; OPC leadership and management library and reference materials; computers and
office supplies; training/conference funding/support to develop OPC skills, knowledge, and
networks; and provide OPC-targeted Budget Model funds to ensure adequate resources to
accomplish the purposes of this Instruction.
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