ENCLOSURE (4) TO COMDTINST 1755.1
20 JUL 1988
DEPARTMENT OF DEFENSE
OFFICE OF DEPENDENTS SCHOOLS
2461 EISENHOWER AVENUE
ALEXANDRIA, VIRGINIA 22331
EDUCATION
DS Regulation 2500.11
September 7, 1983
DEPARTMENT OF DEFENSE DEPENDENTS SCHOOLS
COMPLAINT MANAGEMENT SYSTEMS
References: (a) Public Law 95-561, "Defense Dependents' Education
Act of 1978," as amended (20 U.S.C. 921-932 (Supp. V 1981))
(b) Public Law 94-142, "Education for All Handicapped Children Act of 1975," as
amended (20 U.S.C. 1401 et seq. (1976 and Supp. V 1981))
(c) DoD Instruction 1342.12, "Education of Handicapped Children in the DoD
Dependents Schools," December 17, 1981
A. PURPOSE
This Regulation establishes a Complaint Management System for the education program of
the Department of Defense Dependents Schools (DoDDS). This Regulation also provides guidance
to implement enclosure 3, subparagraph F.10., of DoD Instruction 1342.12 (reference (c)), by
establishing policies and procedures governing the management of alleged generalized violations
of the Instruction or Public Law 94-142 (reference (b)) that do not concern specific children.
B. APPLICABILITY AND SCOPE
The provisions of this regulation apply to students receiving or entitled to receive
educational instruction from DoDDS, their parents and guardians, and DoD employees making a
complaint under this Regulation. This Regulation does not itself create any rights or remedies and
may not be relied upon by any person, organization, or other entity to allege a denial of any such
right or remedy, including the procedural and substantive guarantees of Public Law 94,142, DoD
Instruction 1342.12, or any other authority. To the extent that this Regulation conflicts with DoD
Instruction 1342.12, the Instruction shall
DISTRIBUTION: X
govern. This Regulation does not cover due process hearings under DoD complaints that are
specifically related to the free appropriate education of a handicapped student. In additional,
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