COMDTINST 1754.12
April 3, 1997
b.
FPA's, DRC's and Work-Life supervisors are responsible for managing these cases
and rely on each other and other Work-Life staffs throughout the Coast Guard to
provide accurate information, appropriate follow-up and protection of these
members and families. Standards and expectations must be as uniform as possible
to eliminate, or at least minimize, wasted time spent o resolving ambiguity in case
status and documentation.
c.
If a family advocacy case is not managed properly, victims are at risk of further
abuse. Recidivism occurs. We want to minimize its occurrence through improved
case management and command partnership. Family advocacy cases can be, and
have been, subpoenaed by courts or states any time. Documentation in these cases
must be explicit; proper intervention and follow-up must be ongoing and all victims
must be protected. Every state now has mandatory Death Review Committees for
family advocacy incidents, further emphasizing the need for the Coast Guard to
standardize and properly manage all family advocacy cases.
d.
Nationally the special needs population has been identified at high risk for family
violence. Agencies responsible for providing services are required to respond to
these families promptly and consistently. Failure to provide timely identification,
enrollment, intervention and ongoing follow-up can result in family members with
special needs becoming victims of abuse and neglect, within or outside the family,
just as family members without proper protection in family advocacy situations can
become a special needs as a result of the abuse. Proper case management and
standardization are essential to ensure quality care is provided for these families.
e.
This internal guidance for Coast Guard personnel is solely intended to promote
efficiency and consistency in public service above and beyond the requirements of
law or regulation. Any obligations discussed flow only to the Coast Guard. These
documents cream no independent duties, standards of care, or obligations to the
public.
5.
POLICY and SCOPE.
a.
Case management is defined as the professional review, assessment, maintenance,
and coordination of intervention and prevention services for all family violence
incidents and special needs situations, as outlined in references (a) and (b), to
protect victims and high-risk groups while ensuring that sound case judgments,
decisions and recommendations are made on behalf of Coast Guard personnel and
families;
b.
Maintenance of family advocacy and special needs case records is standardized and
all case records shall be maintained in strict accordance with this instruction. Initial
case documentation format is contained in enclosure (1);
c.
Ongoing case dictation is defined as the daily, biweekly, weekly or monthly contacts
and progress/status notes written in the case file by the specialists responsible for the
management/review of each specific case whenever pertinent information is
obtained or.
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