Enclosure (1) to COMDTINST 5370.1A
EMERGENCY PHONE NUMBERS
Building Guards__________________________________________
Security Office___________________________________________
Federal Protective Service__________________________________
Police/Sheriff____________________________________________
Fire Department__________________________________________
Ambulance______________________________________________
Health Unit______________________________________________
COPING WITH THREATS & VIOLENCE
For an angry or hostile encounter:
- Stay calm. Listen attentively.
- Maintain eye contact.
- Be courteous. Be patient.
- Keep the situation in your control.
For a person shouting, swearing, and threatening:
- Signal a coworker or supervisor that you need help.
- Do not make any calls yourself.
- Have someone call the building guards, Security Office, EPS. or the local police.
For someone with a weapon:
- Stay calm.
- Maintain eye contact.
- Stall for time.
- Keep talking--but follow instructions from the person with the weapon.
- Don't risk harm to yourself or others.
- Don't ever try to be a hero.
- Never try to grab a weapon.
- Watch for a safe chance to escape.
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