Encl. (4) to COMDTINST 5310.2
MEASUREMENT
1.
All levels of management will need information on the performance of the Reserve program to
make proper decisions. The measurement system is designed to provide that information and
answer the following questions:
a.
Is the Reserve Program working?
b.
If so, how well is it working?
c.
How is the Reserve Program working at one unit compared to performance at other units?
d.
How is the Reserve Program working compared to last year/month?
e.
If the Reserve Program is not working, where should energy be focused in order to
improve?
f.
Should more/less resources be devoted to performing this activity? Where should
resources be added/removed?
2.
To answer these questions, managers also need to understand the transactions occurring. The
following transactions occur in the Reserve Program at field unit level.
a.
Active commands use reservists to perform work and accomplish missions. As a result,
managers need information to answer the following questions:
1)
Was the mission accomplished?
2)
What percentage of the manpower was provided by reservists?
3)
How satisfied are commanders with the work performed by reservists?
4)
Do units have the right number of reservists, with the right skills where they are
needed?
b.
Active commands provide on-the-job training and supervision to reservists. As a result,
managers need information to answer the following questions:
1)
How proficient are reservists?
2)
How satisfied are reservists with the training received?
c.
Reservists receive personnel services from various support organizations. As a result,
managers need information to
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