COMDTINST 5401.5
(3)
Compiling and providing to the Asset Manager a set of performance measures monitoring
accomplishment of mission and business objectives.
(4)
Working with CG-6 to ensure any new or existing C4&IT system aligns with the Enterprise
Architecture.
(5)
Developing cost estimates in collaboration with the CG-6 Asset Manager, who collects and
assimilates appropriate SDA and SSA input.
(6)
Preparing the business case and other justification for the Sponsor to use in the acquisition
of resources.
(7)
Communicating and resolving issues identified with C4&IT system planning, development,
operation, or support with the SDA, SSA, Sponsor, and Program Manager.
(8)
Staying abreast of changes in technology as they may pertain to meeting mission
requirements.
(9)
Communicating with end-users to gather input, feedback and relay results.
g. System Development Agent (SDA). The SDA is the individual, unit, firm, agency, or
organization that performs, or has the responsibility for, the design, development,
implementation, and support of a C4&IT system, as well as the acquisition of C4&IT products or
services. Along with the Asset Manager, Sponsor's Representative, and SSA, the SDA is part of
a team responsible for working with customers, users, and stakeholders, to deliver successful,
supportable, easy to use C4&IT systems. Responsibilities include:
(1)
Planning, acquiring, designing, developing, and deploying C4&IT systems or services when
designated by CG-6.
(2)
Coordinating and communicating with the CG-6 Asset Manager, the Sponsor's
Representative, and the SSA, during all appropriate stages within the C4&IT SDLC, to
ensure all requirements, issues, and items are properly addressed.
(3)
Compiling and providing to the Asset Manager metrics to monitor the development
progress and adherence to time, budget and resource estimates.
h. System Support Agent (SSA). The SSA is the individual, unit, firm, agency, or organization
responsible for maintenance, support, and availability of a C4&IT system or service. Along with
the Asset Manager, Sponsor's Representative, and SDA, the SSA is part of a team responsible
for working with customers, users, and stakeholders, to deliver successful, supportable, easy to
use C4&IT systems. Responsibilities include:
(1)
Maintaining, supporting, and configuration management of C4&IT assets as they are used
in the field and within Coast Guard programs.
(2)
Coordinating and communicating with the CG-6 Asset Manager, the Sponsor's
Representative, and the SDA during all appropriate stages within the SDLC to ensure all
support requirements and issues are properly addressed.
(3)
Together with the SDA, ensuring C4&IT systems are built to improve mission performance
and sustain availability with the lowest total ownership cost, taking into account the
supportability requirements and costs associated with sustaining enterprise C4&IT assets.
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