Encl. (1) to COMDTINST 5351.1
Competencies of Performance
Competency
Behaviors
Set and work toward a vision for your unit, division, or department in
Vision Development
line with the Coast Guard's overall vision, missions, strategy, and values
and Implementation
Establish and clearly communicate objectives
Initiate action and provide support and systems to
achieve goals
Manage and champion organizational improvement
Focus on external requirements
Customer Focus
Actively seek feedback and suggestions and encourage others to do the
same
Ensure internal and external customers' needs are met
Learn to identify and analyze problems under normal and extreme
Decision-Making
conditions
and
Learn to consider and assess risks and alternatives
Problem-Solving
Use facts, input from systems, input from others, and sound judgment to
reach conclusions
Learn to lead effectively in crisis, keeping focus on key information and
decision points
Commit to action; be as decisive as a situation demands
Involve others in decisions that affect them
Evaluate the impact of your decisions
Encourage open communication about controversial issues
Conflict
Promote collaboration to manage contention
Management
Confront conflict constructively to minimize impact to self, others, and
the organization
Use goal-setting, delegation, and effective communications to manage
Performance
performance effectively
Appraisal
Articulate performance expectations to subordinates
Coach and provide feedback to subordinates continuously
Document performance
Seek out performance expectations for yourself and your unit
Use goals, milestones, and control mechanisms to measure and manage
Management and
performance
Process
Evaluate progress and outcomes of current processes
Improvement
Seek continuous improvement through periodic assessments
Improve products and services to meet changing customer needs
Understand and support civilian and military promotion, advancement,
Workforce
training, assignment, and award systems
Management
Support personnel working on advancement, special programs, training,
Systems
and future assignments
Use formal reward systems to recognize positive performance and
development
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