COMDTINST 5230.69
(4) Coordinating, assimilating, and providing end user input to CM policies and practices.
f. Sponsor's Representative. The Sponsor's Representative is designated by the Sponsor to serve
as the liaison and interface for the Sponsor and the Sponsor's Program Manager to the other key
roles involved in the CM of an asset. The Sponsor's Representative has the following CM
responsibilities:
(1) Initiating change requests.
(2) Maintaining liaison with the appropriate CCBs, Asset Manager, technical staffs of the SDA
and SSA, and the Sponsor.
(3) Representing all of the Sponsor's needs.
(4) Collaborating with the Program Manager or the Sponsor to facilitate alignment and
compliance with Coast Guard CM policies and practices.
(5) Developing and recommending changes to CM policies and practices, as necessary, to
enhance the quality of C4&IT systems and CM practices.
(6) Communicating with end users to gather input and feedback and to relay results regarding
CM policies and practices.
g. System Development Agent (SDA). The SDA is the individual, unit, firm, agency, or
organization that performs, or has the responsibility for, the design, development,
implementation, and support of C4&IT systems, as well as the acquisition of C4&IT products or
services. The SDA has a critical role in the CM process. The SDA performs CM for assigned
systems and is a technical advisor to the other stakeholders involved in CM, particularly the
CCB. More than one SDA may be technical agents for the CCB. The SDA has the following
responsibilities:
(1) Performing approved CM practices for assigned systems.
(2) Providing competent technical authority for the change being requested.
(3) Developing and submitting technical proposals to implement the requested change.
(4) Serving as technical evaluator for development issues and advisor to the CCB and other CM
stakeholders.
(5) Collaborating with the Sponsor's Representative and the Asset Manager to define design
and development requirements or solutions.
(6) Making design and development changes as approved by the CCB.
(7) Defining, tracking, and evaluating CM performance measures pertaining to development
throughout the life cycle.
h. System Support Agent (SSA). The SSA is the individual, unit, firm, agency, or organization that
performs, or has the responsibility for, the maintenance, support, and availability of C4&IT
systems. The SSA participates in all aspects of the CM process. The SSA has the following
responsibilities:
(1) Performing approved CM practices for assigned systems.
(2) Serving the CCB and other CM stakeholders as the technical evaluator for support issues.
(3) Providing competent technical authority for the change being requested.
4