COMDTINST 5230.53
4.
LAWS-db PROCEDURES.
a.
The LAWS-db has been designated the primary case tracking and management
database for the Legal Program and shall be used by all Legal Program personnel
(including reservists) assigned to offices where the software is installed.
EXCEPTIONS: Users of the Civil Action Tracking System at MLCP(1) and the
household goods database at D2(dl) are not required to duplicate their entries in the
LAWS-db. However, all other work shall be recorded in the LAWS-db.
b.
Some LAWS-db data elements are intended to serve the dual purposes of local case
tracking/work load management and Legal Program analysis. In order to accurately
analyze this information using the LAWS-db Executive Information System (LAWS-
EIS), these items must be consistently recorded by all LAWS-db users. Enclosure (1)
contains instructions regarding entry of information into these portions of the
database.
5.
APPLICATION SUPPORT. The Office of Chief Counsel has arranged for application
support with the Coast Guard Electronics Engineering Center (EECEN). EECEN support
includes both hot line assistance & application maintenance ("bug" fixes).
a.
HOT LINE ASSISTANCE. The following types of questions and problems can be
referred to the EECEN hot line:
(1)
Technical and configuration assistance (e.g., adding LAWS-db to Context
Manager or maintaining data files).
(2)
LAWS-db administrator functions (e.g., adding or deleting users or changing
the default printer).
(3)
Creating or modifying Ad Hoc reports.
(4)
General user assistance.
Users/Administrators should first attempt to answer their question(s) using the
LAWS-db User and/or Administrators Manual(s).
b.
APPLICATION MAINTENANCE. EECEN will document all reported LAWS-db
bugs, correct them, update the application, and periodically distribute the updates to
all LAWS-db sites. Changes to the User and Administrator Manuals will be provided
with each new version of the application.
2