Commandant
2100 Second Street, S.W.
United States Coast Guard
Washington, DC 20593-0001
(202) 267-2314
COMDTINST 5224.10
3 JUN 1991
COMMANDANT INSTRUCTION 5224.10
Subj:
Recognition Of Efforts In Total Quality Management
Ref: (a)
TQM Generic Organization, COMDTINST 5224.7
(b)
TQM Organizational Structure and Training Strategy, COMDTINST 5224.8
(c)
(d)
Medals and Awards Manual, COMDTINST M1650
(e)
Personnel Manual, COMDTINST M1000.6A
(f)
Performance Management System (PMS), COMDTINST M12430.6A
(g)
Coast Guard Performance Management and Recognition System (PMRS),
COMDTINST M12540.1A
(i)
Auxiliary Manual, COMDTINST M16790.1B
(j)
Idea Express, COMDTINST M5305.4C
1.
PURPOSE. This instruction defines a strategy for recognizing efforts in furthering the Total
Quality Management (TQM) goals of the Coast Guard and rewarding outstanding
accomplishments by individuals, teams and working groups using TQM.
2.
DISCUSSION. This is the fourth in a series of instructions on TQM. Referenced (a) and (b)
define our TQM philosophy and linking pin structure. Reference (c) describes the TQM
communications and measurement strategy. This instruction outlines the recognition system
changes which will be forthcoming in references (d) through (i) to establish a teamwork
dimension to our recognition system. A link is established to our Idea Express program
which will be reflected in a change to reference (j). This instruction will be reviewed and
revised as we mature in our use of TQM.