Encl. (11) to COMDTINST 4610.6
RESPONSIBILITY FOR REPORTING TDR AMENDATORY ACTIONS AND CARRIER
PROTESTS TO THE OFA
1.
Reporting Responsibilities. This enclosure provides instructions for amending, correcting, or
canceling the TDR after it is processed to the OFA. Reports are considered processed when
released by the reporting activity to the OFA. The TO/TM or their designated agent ensures
amended actions are promptly reported to the OFA.
2.
Amending, Correcting, or Canceling the TDR. The TDR may be amended, corrected, or
canceled by the reporting activity at any time before processing. Minor changes may be made
by the reporting activity or the OFA after processing but other offices included in the
distribution must also be notified of the change. For changes to or cancellation of the TDR, the
TO/TM will use a copy of the TDR. This copy will be annotated "Amended" or "Canceled," as
applicable, at the top and bottom. The reason for the change or cancellation will be shown in
Block 30. Then, the TDR will be signed and dated by the individual making the change or
cancellation. A copy of the amended or canceled TDR will be forwarded to the OFA and all
other interested parties within 10 workdays.
3.
Freight Loss and Damage Claims Reopened. Claims filed by the OFA may be reopened by the
carrier, reporting activity, shipper, OFA, or by direction of higher authority. The OFA must
review the protest or evidence which reopens the claim and decide whether to reinvestigate,
amend, sustain, or withdraw the claim. If necessary, the OFA may request the reporting
activity to reinvestigate the discrepancy. The claim file will not be forwarded with the request.
When the OFA sends a request to the TO/TM for further investigation, the TO/TM must
furnish the requested evidence to the OFA.
4.
Carrier Protests. The OFA is required to answer carrier requests for documents or
reconsideration of the claim. Activities receiving misdirected inquiries must promptly forward
them to the appropriate OFA and advise the carrier of the referral. TOs are encouraged to
cooperate with carriers to resolve issues locally. However, TOs must refrain from making
comments or commitments to carrier agents concerning liability or amount to be charged for
loss or damage.
5.
Federal Claims Collection Act of 1966 (Public Law 89-508, 80 Statute 308) and Amendment
as Generated by Debt Collection Act of 1982 (Public Law 97-365, 25 Oct 1982). The revision
generated by the Debt Collection Act of 1982 (Public Law 97-365), prescribes standards for
the administrative collection action, and referral of claims to the General Accounting Office or
the Department of Justice for litigation, as applicable. TOs receiving inquiries from carriers
concerning compromise, litigation, suspension, or termination of collection actions must
immediately forward them to the appropriate OFA for processing.