Enclosure (2) to COMDTINST 1754.7A
CASE MANAGEMENT/REVIEW OF SPECIAL NEEDS CASES
Family Program Administrators (FPA's) shall case manage or review all special needs cases in
accordance with risk factors and criteria listed below:
LEVEL I:
- Family is knowledgeable
- Services are available and appropriate
- Services are utilized by family
- Once a year (unless otherwise requested by DRC's
or other W/L staff) FPA's shall staff and review
case with DRC's and sign case notes indicating a
review has occurred
LEVEL II:
- Family is knowledgeable
- Services are available and appropriate
- Family beginning to utilize services
- Twice a year FPA's shall staff and review cases
with DRC's and sign case notes indicating a
review has occurred
LEVEL III: - Family becoming knowledgeable and accepting
special need
- Assessment of needs completed
- Available services are identified
- FPA's shall manage the case until services are
in place and utilized by the family
LEVEL IV: - Family cannot/will not accept special need
- Services are not available or appropriate
- Family refuses to utilize services
- FPA's shall manage the case until positive or
permanent change occurs
LEVEL V:
- Family Violence and Special Needs case
- FPA's shall always case manage
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