COMDTINST 12410.12
is provided for new civilian employees who cannot attend the resident course. Therefore, only 10
percent of new civilian hires receive orientation training beyond what is offered at their unit. Due to
the small number of new civilian hires receiving orientation training, a training CDROM is now
available to present the material covered in the resident class. The CDROM can also be used as a
job aide and can be found at http://learning.uscg.mil.
6. POLICY AND PROCEDURES.
a. All new civilian employees shall receive a copy of the Civilian Orientation training CDROM and
this Instruction as part of the Coast Guard's standard in-processing procedures for civilian
personnel. The CDROM takes approximately five (5) hours to complete. Commands will
ensure that the employee is given five (5) hours during the work day to review all materials in
the CDROM within the first 30 days of employment and, if needed, provide them with access to
Standard Workstation (SW) III. After completing all lessons in the training CDROM, the
employee will print the completion Certificate for signature by both the employee and their
supervisor. Additional information on the completion Certificate is located on the CDROM in
the Introduction Unit section, on page U1 L1 ID 10. Upon completion of the CDROM, it is
highly recommended that unit leadership encourage and assist new employees in conducting an
operational unit site visit(s) that is within the local commuting distance of their place of
employment. Interacting with operational units first hand is the best way for civilians to
appreciate and value the people and assets they support.
b. The COP resident course is held at the Leadership Development Center, U.S. Coast Guard
Academy, New London, CT. The purpose of the course is to provide civilian employees, who
require an understanding of the Coast Guard's overall missions, culture, and internal processes,
the information they need to successfully accomplish their job. The course exposes employees to
leadership principles, business processes, and introduces them first hand to the Coast Guard's
operational mission by giving them the chance to visit operational and support facilities. It also
enables them to network with other employees. This course does not teach technical skills. New
civilian employees who meet the eligibility requirements for the resident orientation should be
offered the opportunity to attend. Selection criteria is newly hired GS-9 and above, WS 8-19,
WL 9- 15, WG 9-15, and NF 4-5 employees who have not previously been employed by the
Coast Guard and require an understanding of the Coast Guard's overall missions, culture, and
internal processes. Preference is given to employees who have less than two years of service
with the Coast Guard. Additional information can be obtained from the command's Command
Staff Advisor (CSA) or Human Resources Specialist and at www.uscg.mil/leadership (click on
Training).
7. RESPONSIBILITIES.
a. Commandant (CG-133) serves as the program manager for civilian and military leadership and
professional development and will maintain the content of the CDROM, promote its usage, and
evaluate usage and employee reaction. Additionally, this office will distribute copies of this
Instruction and the CDROM to CSAs based on the estimated number of new hires at the
commands/units they serve. Commandant (CG-133) is also responsible for overseeing the
management of the resident course.
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