2100 Second Street, S. W.
United States Coast Guard
Washington, DC 20593-0001
26 FEB 1991
COMMANDANT INSTRUCTION 5224.8
SUBJ: Coast Guard Total Quality Management (TQM) Organizational Structure and Training
Ref: (a) COMDTINST 5224.7
(b)Coast Guard Organization Manual COMDTINST M5400.7C
PURPOSE. This instruction identifies the roles and responsibilities of all personnel assigned
to TQM overlay positions. It also describes the orientation and training strategy that will
prepare all Coast Guard personnel for their upcoming TQM assignments.
This is the second in a series of instructions on TQM. Commandant Instruction 5224.7,
the first instruction, identified the philosophical foundations and basic goals of TQM.
That instruction specified the organizational overlay structure which links organizational
elements together. This linking pin structure ensures horizontal and vertical coordination
and process improvement planning.
This instruction details how the Coast Guard will implement the linking pin structure to
Coast Guard personnel will be prepared to fulfill the roles and responsibilities of the
overlay organization by: