Recommended for peer duties by command, which includes
authorization to respond to critical incidents within the AOR of the
servicing ISC or HSC.
Contingency Plan. CISM teams shall have a plan that includes these elements: a risk
assessment identifying high-risk units within their AOR, a survey of CISM resources
within the AOR, and a response plan outlining the activation process.
Coordination. CISM teams shall coordinate their interventions with other ongoing
activities at the affected command, which may include unit operations, mishap analysis
boards, and criminal or administrative investigations. In particular, to maintain the
evidentiary value of witness statements, the CISM must prevent group discussions of
observations among potential witnesses. Any conflict with other ongoing activities
should be resolved by the Commanding Officer or Officer in Charge and the chain of
CISM SERVICES. Enclosure (1) outlines the types of interventions commonly used. CISM
Teams shall carry out procedures in accordance with reference (a).
PRE-INCIDENT PREPARATION TRAINING. Pre-incident training helps individuals
prepare to cope with traumatic events. People forewarned about traumatic stress generally are
able to manage it better and tend to recognize its signs earlier. It is useful for everyone facing
exposure to a traumatic event and promotes optimal performance.
Teach effective approaches to stress.
Help avoid ineffective approaches.
Emphasize the normalcy of feeling stress in abnormal situations.
Training Requirements. Units shall take pre-incident preparation training biennially
through the auspices of the servicing Work-Life staff.
10. CRITICAL INCIDENT REPORTING. When a critical incident occurs, commanding officers
and officers in charge shall notify the chain-of-command by the most expedient means. To
request CISM services, commanding officers and officers in charge notify either the area or
district command center, which will in turn notify the Work-Life staff. The request shall
include this information:
Unit and contact person.
Whether there is an immediate need (within 24 hours) to have a CISM team on scene.