COMDTINST 1750.4D
marital status, political affiliation, or disability. In addition, the Ombudsman shall not discriminate
against members of the unit or families based on military paygrade, race, creed, religion, age, sex,
color, national origin, sexual orientation, marital status, political affiliation, or disability (see
reference (g)).
15. CONFIDENTIALITY. Confidentiality, in this context, does not create a privilege against providing
information to the CO/OINC. Ombudsmen are unit representatives and must always represent
themselves in that manner. As a unit representative, all information given by families to the
Ombudsman is required to be disclosed to the CO/OINC. Information obtained by the Ombudsman
shall be disclosed only to those unit personnel who, in the performance of their official duties, have
a need to know. Ombudsmen are not authorized to withhold family information from the CO/OINC.
Family members who wish to maintain complete confidentiality should be referred to the District
Chaplain, their servicing ISC Work-Life Employee Assistance Program Coordinator (EAPC) or
Family Advocacy Specialist (FAS) for appropriate guidance or referral. Ombudsmen are not
authorized to develop or maintain records on individual family members beyond information about
referral services and programs. Data collection from the unit Ombudsman shall be forwarded to the
CO/OINC on a monthly basis. The names of families referred will not be included in the report,
only the number of referrals and services used to keep the CO/OINC informed of multiple situations
throughout the unit. The CO/OINC will determine whether there is a need to retain files at the local
command.
16. OMBUDSMAN SERVICE HOURS.
a. Each Ombudsman shall maintain a monthly record of volunteer service hours worked. Service
hours worked will be recorded for the appropriate day and month that the work was performed
and submitted to the CO/OINC. The volunteer service hours shall be verified by the CO/OINC
and placed in the unit administrative file, with a copy forwarded to the servicing ISC Work-Life
Ombudsman Program Coordinator, as requested.
b. Credit will be given for each hour of voluntary service performed; including hours spent in
orientation, basic Ombudsman training, annual training, meetings, and other training or approved
activities by the appointing CO/OINC. The Ombudsman will travel using invitational travel
orders for temporary duty at training conferences or training workshops and will be credited with
24-hours of voluntary service worked per day (see reference (e)).
c. Ombudsmen performing on-call duties shall be awarded two hours of credit for each 24-hours
spent on-call, in addition to any voluntary service performed during the on-call period.
d.
Extra credits will be awarded in the amount of 15 hours per month and entered into the monthly
total column of the daily time record for appointed Ombudsmen who serve in additional program
management positions in the following capacities: Ombudsman trainer; lead Ombudsman
coordinator. Before an Ombudsman may be appointed to the position of lead Ombudsman
coordinator, they must have the approval of the servicing ISC Work-Life Ombudsman Program
Coordinator.
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